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Computer
Maintenance
Have a
computer expert on site to fix your pc, network your home, install
wireless or run a thorough pc health check doesnt matter if it is
week day or week end. You dont have to pay a premium for this
service. Our appointments are quite flexible.
Monthly
visits ensure peace of mind.
Computer Maintenance
ICT Experts is an IT Solutions Company, providing support and
services to clients in a variety of industries on a wide range of
computing equipment, which includes, but is not limited to: -
Servers : Entry Level to High End
Personal Computers : Desktop and Workstations, including Apple
Macintosh
Printers : Desktop, LaserJet, Inkjet, Line, Dot Matrix
Networking Equipment : Hubs, Switches, Routers
Security Equipment : Firewalls, VPNs, Remote Access
Software Applications : Operating Systems, Office Applications,
Email & Internet
Telephone Systems : Voice Over Internet Protocol
We try to maintain our response times to 2, 4 and 8 hour, Monday to
Sunday 09.00-17.30. To minimize downtime to your network during work
hours, we tailor our service visits during the week ends without
premium charges.
Our field and system engineers are highly experienced and qualified
within the field of IT and are supported by our main workshop, which
has been designed and constructed to the high standards expected of
the modern Service Company and provides a speedy turn around for
both critical & standard equipment.
ICT Experts achieve the highest levels of customer satisfaction
through total commitment to the agreed service quality. Our
intention is to create a long-term relationship with our customers
so we become your first point of contact for all your IT &
Communication needs.
Our qualified engineers visit your
site on an agreed date to perform regular checks to ensure smooth
performance of your network. All additional installations do not
form part of the managed service visit.
Regular checks include the following
Hard disk maintenance
Analyzing error logs
Ensure the correct functionality of Back-up
Setting user level permissions including addition/deletion of
users
Setting shared folders and drive mappings
Print queue management
Router, Access point and internet management
Installation of updates, service packs and security patches
Virus checks and virus definition updates
Upgrade or replacement of existing equipment as and when necessary
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